User Management
Your KeeperHub user account is the foundation of your platform access. This guide covers account management and user settings.
Account Creation
New users can create an account through:
- Email Registration: Sign up with email and password
- Social Authentication: Connect via supported OAuth providers
Upon account creation, a Turnkey wallet is automatically provisioned for your organization once your email is verified.
User Profile
Your profile contains:
- Display Name: How you appear to other organization members
- Email Address: Used for account access and notifications
- Wallet Address: Your organization’s Turnkey wallet address
Account Settings
Access your account settings to:
- Update display name
- Change email address
- Manage authentication methods
- Change your password
- View wallet information
- Deactivate your account
Password Management
Changing Your Password
You can change your password from account settings. Enter your current password, then provide and confirm a new password. Passwords must be at least 8 characters. You will be signed out after changing your password and must sign in again.
Forgot Password
If you forget your password, use the forgot password flow from the sign-in page. Enter your email address and a one-time verification code (OTP) will be sent to you. The code expires after 5 minutes. Enter the code along with your new password to complete the reset.
OAuth Users
If you signed up with a social provider (Google or GitHub), your password is managed by that provider. The change password option will direct you to your provider’s account settings. If you attempt a password reset, you will receive an email indicating which provider manages your account.
Personal Workflows
As an individual user, you can:
- Create workflows in your personal workspace
- Test and deploy automations
- Access your run history
- Manage notification connections
Organization Membership
Users can belong to one or more organizations:
- Accept invitations to join organizations
- Access shared workflows within organizations
- Collaborate with organization members
See Organizations for details on organization features.
API Access
Generate API keys for programmatic access:
- Create keys for workflow management
- Set appropriate scopes for each key
- Rotate keys for security
See API Authentication for details.
Data and Privacy
- Your workflows and run data are private to you and your organizations
- Turnkey wallet private keys stay inside secure hardware enclaves and are never stored by KeeperHub
Account Deactivation
You can deactivate your account from account settings. To confirm, you must type DEACTIVATE in the confirmation dialog. Deactivation is a soft delete — your data is preserved, but you will be signed out and unable to sign in. All active sessions are invalidated immediately. To reactivate a deactivated account, contact an administrator.